FAQs

Q: If I win, how long will it take for my prize to be delivered?

 A: Your prize will be Hand delivered within 7-10 Working Days. Kindly be aware that delivery times may vary depending on the size and value of the prize, but rest assured that your prize will be with you as soon as possible or you will be asked to collect it as soon as possible from a near by location if its a Prize like a car or something as such.

 

Q: Is the winner picked randomly?

 A: Absolutely, Prizepedia guarantees that the winner is completely random and nothing can influence the outcome of the winning ball and every draw will be live streamed. Each and every step of the draw will be done a live stream.

 

Q: What happens if the timer runs out and the tickets are still not all sold?

A: Prizepedia will resit the timer just ONE extra time for the same period it was initially listed (usually 14 days depending on the value of the prize). If we resit the timer and the tickets are still not sold, Prizepedia will give a cash prize equivalent to the tickets sold (kindly note that a 20% admin fee will be applied to the total). The live draw will only consist of the numbers that participated.

Q: Where can I watch the live draw after I participate and when will it happen ?

A: There will be a live draw for each and every prize on our website. The live draw will all be done on an instagram live story showing a step by step process to guarantee that each winner is picked randomly. So kindly follow our instagram page after you participate to see if you have won (@PRIZEPEDIA). The draw will be done 2-3 days after the timer on each product expires and each customer will be notified and reminded after they have participated so rest assured that you will always get constant updates after your participation.

Your questions is not listed here? email us and you will be very surprised by the speed of our responses. We are ready and always will be ready to guarantee to answer any question you have in mind.

 

info@prizepedia.com